Service status

Current status of the market data service

This page shows platform configuration and the latest upstream heartbeats. Generated at 2026-10-31 22:57:34.

Some upstream sources are degraded

3 of 7 upstream sources online; pushes for affected symbols may be delayed. Payments and the console are unaffected and we are working on it.

REST API Operational

Quote queries, authentication and rate limiting.

Last checked 22:57:34
WebSocket Partially available

Live tickers, order books, trades and candle pushes.

Last checked 22:57:34
Payments and billing Operational

Orders, payment callbacks, refunds and invoices.

2 payment channels enabled
Customer console Operational

Subscriptions, tokens, orders, usage and invoices.

Last checked 22:57:34

Upstream data sources

Last heartbeat:2026-10-24 01:43:17
Source Adapter Priority Latency Last heartbeat Status
Binance Spot
binance_spot		 binance P9 42 ms 2026-10-24 01:43:17 Online
OKX Spot
okx_spot		 okx P7 58 ms 2026-10-24 01:43:17 Online
Bybit Spot
bybit_spot		 bybit P8 — — Disabled
LMAX Forex
lmax_forex		 lmax P6 — — Offline
OANDA v20
oanda_v20		 oanda P6 — — Online
iTick Forex
itick_forex		 itick P5 — — Disabled
TwelveData Reference
twelvedata		 twelvedata P3 — — Disabled

Available payment channels

Matched by the account settlement currency
Mock (Sandbox)
¥ CNY sandbox Available
Bank Transfer (CNY)
¥ CNY Available

This page is a configuration and heartbeat snapshot, not an SLA commitment. Contracted customers follow the service levels in their agreement. If a quote looks wrong, include the request_id from the response when contacting support.